22 Feb 2018 by Ricardo NayaConnecting with the customer means investing in a strategic partner by Ricardo NayaRead
22 Feb 2018 by Jose Juan Toharia Cortes and Interview with Jose Juan Toharia, Professor of Sociology and President, Metroscopia by Jose Juan Toharia Cortes and Read
22 Feb 2018 by Rodrigo EstevesListening to the customer: the first step in building mutual trust by Rodrigo EstevesRead
22 Feb 2018 by Eduardo IglesiasClient-centricity in today’s insurance businesses by Eduardo IglesiasRead
22 Feb 2018 by Alejandro Romero and Juan ArteagaClient-centricity: an aspiration or a reality? by Alejandro Romero and Juan ArteagaRead